1. Purpose and Scope of Information Collection

• The primary data collected on the website sasco.com.vn includes: Full name, email address, and phone number. These are mandatory details required for SASCO to verify and contact customers when they use services on the website, ensuring their legitimate rights and interests.
• Customers are responsible for maintaining the confidentiality of their account and email, as well as for all activities conducted under their credentials. Customers must promptly notify sasco.com.vn of any unauthorized use, abuse, or breach of security involving their account information so that appropriate measures can be taken.

2. Scope of Information Usage

Personal information provided by customers may be used for the following purposes:

• To deliver services to customers;
• To send notifications regarding transactions and communications between customers and sasco.com.vn;
• To prevent fraudulent activities or impersonation;
• To contact and resolve issues with customers in special cases.

Personal information will not be used for purposes other than those related to transactions at sasco.com.vn without the customer’s consent, except as required by law.

In cases where legal authorities request it, sasco.com.vn is obligated to cooperate and provide customer information to judicial bodies such as the Procuracy, Court, or Police for investigation of legal violations. No other entity has the right to access customer information without legal authorization.

3. Duration of Information Retention

Customer personal data will be retained until a deletion request is made or the customer deletes it themselves. In all other cases, personal information will be kept confidential.

4. Entities with Access to Information

Customers agree that, when necessary, the following entities may access and collect their personal information:

• The Management Board of sasco.com.vn;
• Competent government authorities (as required by law);
• Complainants who can provide evidence of customer violations (if any).

Information Collection and Management Unit:

TAN SON NHAT AIRPORT SERVICES JOINT STOCK COMPANY
Address: Tan Son Nhat International Airport, Ward 2, Tan Binh District, Ho Chi Minh City
Phone: 0901 49 33 66
Email: sasco@sasco.com.vn

5. Means and Tools for Users to Access and Modify Personal Data

Customers have the right to check, update, adjust, or delete their personal information, or request sasco.com.vn to do so.

Customers may file complaints regarding the disclosure of personal information to third parties with the Management Board of sasco.com.vn. Upon receiving such feedback, sasco.com.vn will verify the information and respond with the reason and guidance to help customers restore and secure their data.

6. Commitment to Personal Information Security

• Customer personal information on sasco.com.vn is strictly protected in accordance with our privacy policy. Information collection and usage are only conducted with the customer’s consent, except as otherwise required by law.
• We do not use, transfer, provide, or disclose customer personal information to any third party without the customer’s permission.
• In the event of a data breach due to a cyberattack, sasco.com.vn will promptly notify the relevant authorities and affected customers.
• All online transaction information, including invoices and digital documents, is securely stored at SASCO’s Tier-1 data center.
• Customers registering or making purchases must provide accurate personal information such as full name, email, and phone number. The Management Board of sasco.com.vn is not responsible for and will not resolve any complaints related to customer rights if the provided information is found to be inaccurate.

7. Complaint Handling Mechanism Regarding Personal Information

• Customer personal information is strictly protected under our privacy policy. Collection and usage are only conducted with the customer’s consent, except as otherwise required by law.
• We do not use, transfer, provide, or disclose member personal information to any third party without the customer’s permission.
• In the event of a data breach due to a cyberattack, we will promptly notify the relevant authorities and affected customers.
• Customers registering or making purchases must provide accurate personal information such as full name, email, and phone number. The Management Board of sasco.com.vn is not responsible for and will not resolve any complaints related to customer rights if the provided information is found to be inaccurate.

Customers may file complaints regarding the disclosure of personal information to third parties with the Management Board of sasco.com.vn at the following address:

TAN SON NHAT AIRPORT SERVICES JOINT STOCK COMPANY:
Address: Tan Son Nhat International Airport, Ward 2, Tan Binh District, Ho Chi Minh City
Phone: 0901 49 33 66
Email: sasco@sasco.com.vn

The company is responsible for implementing technical and operational measures to verify and address the reported issues.