“Pursuing transparent and sustainable business policies, we comprehend a fair competition is the competition that contributes to society’s progress.” – Ms. Doan Thi Mai Huong, General Director

VISION

To become the top-of-mind brand in airport services providers in Vietnam – we focus on our position as the leading enterprise in Vietnam in the field of various non-aviation services, providing high-quality services to meet international standards and needs of domestic and foreign customers.

MISSION

We are here to provide the best airport commercial services with international standards, towards customers’ ultimate satisfaction.

BUSINESS PHILOSOPHY

Business transparency and fair competition towards sustainable development and social progress.
Business developing process goes together with business’s responsibility with the community, society and the environment.

DEVELOPMENT STRATEGY

Customer-orientation. Satisfying the needs of customers based on customer-orientation. Developing products, investing in brand building, services and products based on target customers.

Human resource investment and management. Training and developing human resource, especially sales teams and senior staffs. Building a professional, dynamic, creative and humanity workplace; implementing welfare policies that facilitate employees’ high income and development opportunities.

Quality of services and products. Becoming the supplier of high quality products and services. Making the satisfaction about the services of community the core value of all activities. Building brand values to create added values for customers and partners.

Management system and process. Improving corporate governance in accordance with modern standards, gradually developing an effective risk management system. Enhancing sustainable development based on the foundation of financial security and transparent business operations.